Non Motor Claims

When an employee meets with an accident at the workplace or contracts an occupational disease you should:

Submit an incident report (i-Report) to the Ministry of Manpower in accordance with the Work Injury Compensation Act and within the time limits set out by legislation. For more information, please visit the Ministry of Manpower’s website: https://www.mom.gov.sg/workplace-safety-and-health/work-accident-reporting/what-and-when-to-report
Submit a copy of the i-Report together with our claim form to MS First Capital Insurance Limited. This should be done within 10 days of the accident. Also gather in and submit copies of the following basic documents for our claims team to expedite their assessment of the claim.

Medical bills and medical certificates
Inpatient Discharge Summary (if the employee was hospitalised)
Doctor’s memo (for outpatient medical treatment)
A&E discharge summary (if there was an A&E visit)
MRI report, x-ray report or laboratory test reports (if any)
Injured person’s work permit (for foreign workers) / NRIC (for Singaporean/PR)
Salary slips for the 12 months prior to the date of accident
Death Certificate (if applicable)
A copy of the traffic police report lodged by the injured person (if applicable)
Internal investigation reports and witness statements (if any)

Should an injured worker or dependant of the deceased worker file a claim against you under Common Law:

do not admit liability, settle or negotiate settlement without our prior approval
forward to us immediately any letter of demands, offers of amicable resolution or court documents.